Huawei Melrose Arch

Good day huawei I have had the worst experience at your melrose arch branch. I booked in my tablet in for a repair that needed to be done and it was brought in on the 9th of December 2019 there was load shedding that day and kindly took my tablet in filled the forms amd off I went. I received an email of the quotation and paid for it at your store on the 28th of december. On the 31st of december I received a call from the branch manager of Melrose arch stating my tablet was ready for collection.

I am now currently standing in your store still waiting for an answer on my tablet with many other excuses on where it is . First they could not find it Second the name of mine was wrong on the system APPARENTLY! THIRDLY ...IT WAS NOT REPAIRED!

You have no manager on duty and your staff have no clue what's going on.

I have been here at your store since 3pm STILL WAITING ( 16:21pm) FOR MY TABLET THAT WAS APPARENTLY FIXED WHICH HAD NOT BEEN DONE!

Huawei Enterprise Southern Africa Huawei Mobile Services SA Huawei Huawei Mobile