1 reviews | Active since Nov 2016
I am giving Huawei one star because that's the lowest possible rating. they deserve far less. You know those worms at the bottom of the trash can, that fly that keeps roaming around you disturbing your peace. The lowest **** you can ever encounter. I handed my phone to the Menlyn branch for repairs. I was then advised to submit my proof of purchase to the claims department. Unfortunately, I was informed: "That sorry you are not covered for the free screen repairs because you didn't register for it." I have been a loyal Huawei customer for close to 8 years now and I have never experienced such contempt and disregard. I bought my phone from a reputable establishment- if the sales consultant neglected to notify me about the registration of the phone. Why must I be the one to suffer for a sales consultant not giving me information that would prevent me from being vulnerable? How can an organization as Huawei be so callous and malicious to a loyal customer who even through the confusion and quite frankly the restrictions of using Google as well as affiliated apps that are not even sometimes not available on the Huawei playstore remained a loyal customer to the brand- be disregarded like this? I am literally been shown the middle finger and told you are on your own babes.
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