Huawei don't care

It is with utmost dissatisfaction wish to inform all of my experience with Huawei Mobile department. I submitted a cracked screen claim on my Huawei P40 lite on the 11 July 2021 and managed to successfully complete the application on the 22July 2021. To date the 25 August 2021 I had no feedback from the above said company wrt my claim.. I called on many occasions and was told my claim is still pending with the assessor.. I was told that it takes about 14 days to get assessed. Now it's almost over a month but to no avail..

Is this customer service when we support this particular product and return we get a disgusting service.

Come On Huawei its not all.. Surely u don't wanna lose ur clientele..

Disappointed customer

Mr M S ABAD ***