Huawei canal walk, terrible customer service

Hi, I visited the canal walk branch this evening to be assisted by consultant Miche, that was just a waste of time, she had no customer service, could not answer any of my question that I was asking. I had my screen and battery replaced 29-05-2021 and all I wanted from Huawei is to find out why is the screen giving me problems as well as the battery only lasting 12 hours. All Miche wanted to do is book the phone in and tell me that the screen and battery needs to be replaced, how can I want to replace it after 7 months. Her customer service was pathetic, went she took my till slip she went to the back and banged the door close. The customer before me was also highly upset by Miche. We went to new Huawei store and Jacky there was such a pleasure to deal with, she advised us what must happen with the phone and told us to come to her tomorrow and she will sort us out. MICHE IS GIVING HUAWEI A BAD NAME. She has a bad attitude and does not belong dealing with customers.