Huawei Canal Walk

On Saturday 2 September I took my cousin phone in for repairs at Huawei Canal Walk. At the time of arriving at the store, there was a very angry man arguing with the store manager, and even as a manager, she was giving it to him.

My cousin however still till now ( 05 October 2017) has not recieved ANY feedback from the store regarding her phone. She made the trip to the store after numerous failed attempts of getting through to the store via telephone. To only be told by the store manager that the phone will take more time due to missing parts and she cannot be expected to be informed about every detail.

I`m sorry but this store and its management should not be allowed to operate in Canal Walk because of their disgusting service and behaviour to customers.

I am urgently trying to get through to this store, the phone is still with Huawei and there has literally been no further communication.