HUAWEI BAD SERVICE (MELROSE ARCH SERVICE CENTER)

<p>I VISITED HUAWEI MERLOSE ARCH ON 18TH OF JULY 2017 TO HANDIN MY P9 FOR REPAIRS ,THEY TOLD ME IT WILL TAKE 2-7 DAYS TO REPAIR THE PHONE , MONDAY THE 24TH I PHONED THE CALL CENTER I WAS TOLD THEY WERE OFFLINE AND THE AGENT PROMISED THEY WILL GET BACK TO ME WITH AN UPDATE , WAITED ON WED 26TH I PHONED AGAIN I WAS PROMISED AN UPDATE AGAIN , FRIDAY 28 JULYSAME WEEK I PHONED AND I WAS TOLD THE SAME STORY THE WAS NO UPDATE ON THE SYSTEM , AROUND 6PM SOMEONE PHPNED ME AND TOLD ME THAT THE PHONE I HANDED IN FOR REPAIRS WAS ****** BUT THEY WILL GIVE FEEDBACK , I THOUGHT IT WAS A **** BECAUSE THE NUMBER WAS SHOWING (DSTV) , LATE FRIDAY I WROTE ON THEIR FACEBOOK PAGE HOW DISAPPOINTED I WAS WITH THEIR SERVICE , THE FOLLOWING DAY SATURDAY THEY RESPONDED ON WANTED MY REFERENCE NUMBER , I GAVE MY REFERENCE NUMBER SOMEONE PHONED ME PROMISED THAT THEY WILL PHONE ME ON MONDAY WITH AN UPDATE , I HAVE BEEN WAITING SINCE NO ONE IS TELLING ME WHAT IS HAPPENING , I HAVE PHONED THEM SEVERAL TIMES DURING THE WEEK BUT I AM NOT HAVING ANY LUCK WITH THEM , THE ONLY TIME THEY RESPOND IS WHEN YOU WRITE ON SOCIAL MEDIA ,</p> <p>CAN YOU PLEASE ASSIST ME TO GET MY PHONE BACK , I ONLY TOOK MY SIM CARD , ALL MY INFORMATION I SAVED ON THE PHONE , I AM STRUGGLING WITHOUT MY PHONE ,</p> <p>THANK YOU IN ADVANCE</p> <p> </p> <p> </p>