Huawei bad customer service

I purchased a Huawei Nova 13 from Cell C on a contract. I was sold all the functions it could do but not what it COULD NOT DO. During the first 7 days a voiced my grievances to Cell C and I emailed a query and complaint to Huawei directly. Huawei confirmed that this specific Cell phone does not have the ability to do a Tap to Pay function. From ANY bank. This is something which I use every day in my travels. It also does not support GOOGLE ie. Gmail does not work on this model either. They do not offer to replace the phone with something which I am able to use. Instead send me a R250 voucher which I could use if I purchase more than R300 from their online store!!! THATS IT! So I complain again to Cell C who get a HUAWEI agent to meet with me.. MUZOLI DINGUMHLAU... who spews out all the right phrases.. "I hear you" " these problems are regional specific" etc. etc. and confirms the functions I require are not available on the phone. She is absolutely no help in offering a solution. Now my point is. 1. Huawei have obviously not trained the distributer of their product to advise the client as to what the shortfalls of the phone are. 2. Huawei do not in any of their ads state that this model does not support Tap n Go and Google. 3. This is deceiving the public and with false advertising. I now sit with a phone which I paid over R6000 for. I am stuck in a contract and I cannot use the phone as it does not fulfil my needs. This is unacceptable!