Huawei (and Technologia) P30 Service Query - Terrible Service

I took my P30 for service on a Friday after the screen got damaged. I was charged R2.4k for the service. I returned the following Monday morning after I realized that the finger print enrollment function was not working.

The call centre has just informed me that I have a bill of over R6k. This is ridiculous and unacceptable! I am not an expert but the parts being quoted sound as if the consultants are attempting to build a brand new phone.

I am very disappointed. A bad job was for at the first attempt to fix the phone. I was told I have 3 months to return the phone after collection if I found defects. I sent both quotes to their customer care who have casually told me that their consultants from technologia have advised them that the phone had water damage when I brought it back on the Monday.

Huawei seems not to care about resolving my issue.