Huawe Care - VivaLife

This is a review on the service I have received from Huawei Care insurance. I lost my phone and made a claim for the phone to be replaced. This was on 30 August 2020. The insurance has a limit on the number of days until you forfeit the benefits of the insurance.

The date today is the 22nd of September and I have yet to receive communication regarding the time I'll have to wait until I get the results of the "assessment".

The assessment in question I only found out about after begging for communication regarding my claim. This was Yesterday.

I have received the poorest service from Huawei Care and I would advise anyone using this service to reevaluate their stance on this product. I would never, on my worst day recommend this product to my worst enemy.

I will go forward and cancel my insurance with this joke of a company called VivaLife. Huawei needs to respect their products and part ways with this company. All they're doing is dragging their name in the mud.