HORRIBLE SERVICE FROM HUAWEI !! SUPPOSEDLY THE BEST CELLULAR COMPANY

I bought a Huawei P8 lite from HI-Fi corp on the 2nd of December 2017 and on the slip, it stated that this phone has a 2 year warranty (doesn't state for what the warranty is). About a month or 2 ago, the phone started slowing down, speaker became very soft and I couldn't make calls so I booked the phone in Huawei Canal Walk,I was assisted by a Gentleman named Aurin he just booked the phone in and did the paperwork and said nothing further. A couple of days later I was told that the phone was ready for collection at the Huawei store, when I got there, there was a sign on that they were closed for renovations and that i had to collect my phone from Telkom but my phone was not even there to being with. I called Huawei call center and I was told that the phone would be couriered. The phone arrived a few days later with just the way bill, no paperwork of the assessment that was done to the phone or what they fixed/replaced. 3 weeks after the phone gave the same problem and I requested that they collect the phone again as I was not satisfied. They collected the phone on the 27th of November 2018 but it was only booked on the 4th of December, when I phoned on the 10th of December to follow up the phone was still busy being assessed and i was told that I will receive a quote for the phone to be repaired, THE PHONE IS UNDER WARRANTY!!!!! according to your call center agents they no longer manufacture the P8 Lite and that they need to get parts for the phone , but the phone is no longer being manufactured?????? I spoke to Evelyn at your call center and while I was explaining the situation she keep on and on about the damn quote, she also stated that if I reject the quote Im liable to pay R172 because I rejected the quote, but I told her like Im telling you now that IT WONT HAPPEN, YOU CAN FORGET ABOUT IT!! if the phone was no longer being manufactured, why not recall all P87 lite's thats still under warranty and replace it with the phone after the P8 lite??? I requested so many times that someone superior call me back and that this should be logged as urgent and as of yet, not one supervisor has gotten back to me PATHETIC!!!! yesterday I received this "Quote" and Im being charged an X amount for a 'swap' and some other X amount for what ? I dont know. And the reason for this quote is " Warranty period expired" THE PHONE STILL HAS A 1 YEAR WARRANTY!!!!!! I want a brand new cellphone and I wont be liable for any co payment, if this is not granted with immediate effect , I WILL GO TO THE CONSUMER COUNCIL . Get moving !