1 reviews | Active since May 2016
Hauwei P30 Lite
Im very furious with the service i got at Huawei melrose arch, I send my Hauwei P30 Lite last monday 5th August 2019 and the consultant told me that i must come back 2 to 3days and my phone will be ready . I went Thursdays 08/08/2019 but to my surprise my phone was not ready and the consultant told me that the are waiting for a additional parts to repair my phone. then i asked when will it be ready as im spending money for transport and also parking tickets for nothing. then the consultant assured me that by monday it will be ready and apologies for the delay.
This Morning , 12/08/2019. i went again to Hauwei stores in Melrose then the frustrating part was that i asked for the manager but the consultant said the manager was busy or at the back were they repair phones and they are not allowed to go through there. my Hauwei is still not ready and its really annoying to always go to the store and being **** too. the consultant promised again that my phone will be ready by 16:30 today ..... I cannot even trust the word anymore and sadly i do not have a phone and rely on that phone for my job.
this could actually afact my production at work...... please please assist as this cannot go any further.
2. waiting additional parts - while my phone was not checked.
3.after 7days my phone has liquid damage - invoice is been prepared.
I have spoken with the manager and she promised to call at 16:30 , will hear the feedback...
but this is a convenience beyond
2. waiting additional parts - while my phone was not checked.
3.after 7days my phone has liquid damage - invoice is been prepared.
I have spoken with the manager and she promised to call at 16:30 , will hear the feedback...
but this is a convenience beyond