FvdS
Faizal van der Schyff

1 reviews | Active since Dec 2016

24 Apr 2025, 09:31

Do not buy Huawei - backup service is non-existent

I purchased a Huawei Fit 3 in August 2024. In January 2025 it had a major fault in that it would start overheating and then power down when exposed to sunlight while driving. This was probably a battery overheating problem (and it might burst into flames soon). I took it to Huawei Service Centre Canal Walk in Cape Town. The service was pathetic - the service agent was on the phone to his girlfriend the entire time. Initially they had indicated that they would swap the watch, but later said it must be repaired. 2 1/2 months later they still have the watch with no indication of when it would be repaired.

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