Do not bother buying a Hauwei phone!!

I took my Hauwei p10 lite to Hauwei Melrose Arch on the 15th of July 2017.It had s cracked screen and they demanded R1600.00 to replace then screen. I paid a R1200.00 deposit and was assured that it would take 5-7 working days to fix. It is now the 23 August and I,to date, I have not received one phone call from Hauwei!!When I began calling them and there was no answer I eventually discovered discovered that their phone line is disconnected - ironic that they are in the business of communication. Six weeks later their number still does not work.I then tried calling Hauwei's Randburg Branch and they informed me that my phone had been ****** in a burglary and couldn't say what would happen!Two weeks later I find out that they are unsure whether it was actually ****** but it is back in repairs.I was offered no detail when I would get my phone and if it has ever been fixed.Noone will help menat Randburg and the phone number for Melrose Arch doesn't work.I live quite far away from Melrose so I can't get there easily.Needless to say I am beyond furious at this point.I have never ever encountered such useless and ineffective service.I don't think I am ever getting my phone back.A friend recently told me she took her her Samsung in to a Samsung branch to have the same job done....they asked her if she would mind walking around the centre for an hour while they fixed it.Needless to state which phone I will buy next. Hauwei offers pathetic service and cannot be trusted!! I WANT MY PHONE BAC****