Disappointed

Huawei has the most pathetic service to offer ever...... I booked my phone in for repairs due to a damaged screen in July. They returned my phone a week ago after a long ordeal..... Only to get my phone worse than it was sent. I'm tired of calling their call centre, they do not get the relevant people to call you back. My emails are ignored......as for messenger...... They send the same message over and over. Am I the only one in this boat. I have now opted to contact Vodacom repair Centre. I'm really disappointed in Huawei.