MY
Missy Y

1 reviews | Active since Feb 2017

13 Feb 2017, 10:29

Customer complaints not attended to!

<p>Been using the Huawei P8 lite for a year now and the phone still has warranty. Never damaged the phone in any way, no screen cracks or water damage nothing whatsoever. Two weeks back it's Bluetooth and WiFi stopped working. Can't switch them on to operate them. Meaning I can't receive stuff nor send stuff via Bluetooth. Also means I can't connect to the WiFi. Contacted Huawei and no positive response from them. Nobody seems to care enough to attend to the issue. Googled the nearest service centre and it's +350k's away. Still not their problem. I should spend money I don't have to fly there and fix these. No alternative solution from them as to where I can take the phone which is closest to me in order to fix it. After all, phone still has warranty. No one cares that I've paid a lot of money for this phone and I expect equal service from them. No one cares! Huawei is playing "the robbing game"! It's really pathetic!</p>

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