Bad service/repairs

Took my watch in to the huawei menlyn store today. My problems is as follow 1. Straps starts to crack all around. 2. Screen makes a "watermark" in the back ground. If that explains it. 3. The device is under warranty.

So I get there explained my problems to the lady at the support counter.

Great, she reply... We do not cover straps as its my problem. I rolled my eyes and carried on.

So we cone to the screen. She took the watch went to a tegnician comes back. Told me they going to reset it etc. They do it. Well problem still there.

I need to book the watch in for a screen replacement. I said its fine, but her reply "we cant book it in now, as we are closing in 30min and it will take 2 to 3 hours to replace it." I was so shocked as its just past 3pm and the website and huawei support store say it close at 6pm.

Needless to say. I will need ro drive there again someday soon. To book my device in. Try to speak to an agent of the support app. They just left the chat. Have screen shots of everything

Absolutely useless service. I did take screen shots of everything.