Bad Service

<p>In July, Huawei installed some cables at Carmel Avenue in Northcliff. After the work was completed, the grass was destroyed and my sprinkler system, was damaged.</p> <p><br /> We contacted them numerous times, requesting them to install new grass and to repair the sprinklers, but never got any response from them. I then had to get other people out to come and fix my sprinkler system. I then got hold of a gentleman by the name of name, Brent whom I contacted and explained the whole situation. He then said that they will gladly install new grass & refund me, I should just forward him the invoice.</p> <p>On the 08th of September, we forwarded the mail to him and he said that I will be reimbursed on the 6th of October. There was no reimbused money in my account on the 12th and we again phoned Brent, who said that he will forward it on to his office again as he thought that it has been resolved, and will get back to me. On the 14th, he still didn't get back to us, and when we contacted him, he said that he will follow up again and get back to us, which he never did. When I contacted him again on the 28th of October, he said that the person doing the payments, is off ill. </p> <p> </p> <p>This has been going on for more than a 3 months, e-mail after e-mail phone call after phone call. Every time a different story yet nothing gets done about it. They are useless. </p>