Absolutely Unbelievable Unacceptable Service!!!

Absolutely unbelievable unacceptable service at Huawei on their Service Repair Days!!!

So here's the thing I called the call center first before I had gone in and a very helpful lady confirmed that the phone in question was on the list of participating products. She advised that the Melrose Arch store could assist me too. So here I go to the service center to be helped by a gentleman who seemed to know everything but actually didn't.. Very arrogantly insisted that he couldn't help me because the model is obsolete and offered no other solution to my problem. He didn't even know if the store was experiencing network problems as my phone was not picking up any signal to call the call center. Peter Mamabola eventually got tired of trying to answer my questions on why is the advert showing diffent info because mind you, the link provided still includes the model in question and as to why the call center would have directed me to the store and how can I get my damn info off the phone called a colleague Nazeera Bansi, who tried to help in directing me to other providers in Boksburg somewhere.... Neither of them assisted with even making a phone call to check with the call center or even the manager... Needless to say I was far from impressed and walked out of the store rather upset!!!

Clearly these service days are an absolute **** and false advertising.