Shocking service

<p>On 26/09/2016 appliance man sent a technician out to repair a fridge. They were on site within an hour. The technician battled to repair the fridge and I had to point out multiple times that the fridge was not reassembled correctly and when they were complete and wanting to get paid I had to point out that the interior light was not working. The technician informed me that the globe was blown,when I asked him to remove the globe as a sample for a replacement it was not blown but the wiring was not connected properly within the fridge. The total amount for the repairs had to be paid COD. On 06-12-2016 I called the company to inform them that the fridge had stopped working and was still under guarantee. The gentleman informed me that a team would be in contact with me to arrange for repairs to be done. Four days later I decided to call again as I had still not heard anything from the team of technician's and my fridge was still not working, everything within the fridge had to by now be thrown away as it had all gone rotten,this alone is a huge financial loss. When the gentleman answered the phone he was very helpful until I informed him of the problem,as soon as I told him what was happening he very unprofessionally told me that he could not help me and continued to put the phone down in my ear. This company seems to only be happy to assist until such time as they are paid, then all client service goes out the window. Would not suggest anyone uses this company to repair any appliance at all!</p>