Help.

So i bought products valuned at R1000+ Rands and this site's conversation went as such, and a year later NIKS (nothing):

| Order confirmed
| Hi Johannes Weber,
We're getting your order ready to be dispatched. We will notify you when it has been shipped.

> Hi there
> I placed a order
> And payed extra for shipping 5 to 7 days
> My order has not even been shipped yet
> Can you guys assist as this is not good service at all
>
> Order No. TH***6
> Placed on Dec 16,2022
>
> Kindly let me know what is going in
> MR J weber

From: <***>
Date: Wed, Dec 28, 2022 at 12:15 PM
Subject: Re: J Weber shipment TH***6
To: jurgens weber <***>
Hello, your goods have been dispatched, we have contacted the logistics company to update your order as soon as possible, please wait patiently for the delivery

SUSPECT, still no delivery. Anyone else experience the same??????