Beware of Leaf Dark Bean Espresso Tobacco Vape Juice

I sent the following email to three company email addresses @cloudflavour.co.za on 23 June 2024 and I have had zero acknowledgment or reply.

I just want to bring the following to your attention.

We were recommended to try Vape Juice Dark Bean Espresso Tobacco 6mg by my local vape shop and we purchased the 30ml bottle and liked the taste etc. As it vaped very quickly I decides to buy quantities of the 120ml bottle from Takealot as it was more cost effective. All was fine for a period and then I started getting sores in my mouth and cheeks and experienced an incredible sensitivity to anything spicy or minty and could not even brush my teeth without sever mouth burning. I used many medical mouth remedies such as Pyralvex, PerioPlus + Focus C, special anti bacterial mouth washes and Sensodyne toothpaste for sensitive teeth etc etc. Nothing helped except for very brief short term relief from the pain. This condition existed for about 3 weeks.

At this point I had no idea what was causing the problem and out of desperation I went back to a previous brand of vape that I had used in the past ie Solt Tobacco 30mg and within one day I could feel a big difference and within three days 80% of the problem had disappeared. After one week the mouth sores healed and my mouth in now painless. I am still using the Solt Vape and no issues at all.

My wife has been using the same Vape Juice Dark Bean Espresso Tobacco 6mg and she a very light vaper and uses about 1ml daily. This week she started complaining about mouth sores and gum and cheek sensitivity and pain ie exact symptoms that I had experienced. As of today she has stopped vaping and i'm sure the symptoms will go away.

You can check the last invoice from Takealot attached and I still have 2 bottles that have not been used.

I am very concerned that your juice possibly has some ingredient that is causing the above and I would suggest you investigate and take this complaint very seriously. I would also suggest you take preventative steps to remove this from the market as to prevent others from potentially experiencing the same symptoms.

Also I would think the right thing to do is for your company to at least refund us for the 2 x unused bottles.

Awaiting your reply.