friendly and goal-oriented

The company itself is like any other company in the market, with a standard selection of assets; their fees and commissions are acceptable compared to other market offers. To me, what sets them apart from others is their attitude to the client. I am retired and sometimes need help to follow the developments and news. Jonathan, who handles my personal case, is such a friendly and goal-oriented young man. He always answers me in extended detail on every question that comes to me. I'll tell you the truth, sometimes I try to challenge you to check alertness, but you're always one step ahead. There are no words.