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Edmund T

1 reviews | Active since Oct 2013

09 Jan 2019, 15:53

Proof of Payment of Refund Received, Still No Excuse for the Time Wasted...

I read a review about money that has been returned into people's bank accounts working through their respective bank ***** department. There is no need to go through the SAPS if the proof and timeline etc. is provided to your bank before 30 days have lapsed since the payment was made. However, after this period you will require an IBAN number etc. which you get from the SAPS and this now becomes a legal matter. I have fallen victim to this and talk out of experience since I was hopeful for more than 3 months that my money will be refunded. I am happy to say that today I received a proof of payment from Standard Bank that my refund has been processed, finally...

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Replies (1)
Appliance House
Appliance House's reply09 Jan 2019, 20:36
Official
Good day,

Our finance team have confirmed that your refund has been processed. The festive holiday did cause some delays as the office was closed and we apologies if this caused any inconvenience to you.  Please confirm that you have now received the funds as we need to ensure that your monies have been returned.

Many thanks, The Appliance House Support Team