Placed an order in July, was never delivered, cancelled in Mid August, still waiting for a refund.
BE WARNED
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MH
Mandy H's updateReviewer Update
10 Dec 2018, 15:54
They have been stringing me along regarding this refund for weeks now. Last week I was assured it would be paid by the 7/12/2018. Today no response to queries as it has still not been refunded.
STAY AWAY FROM APPLIANCE HOUSE.CO.ZA
MH
Mandy H's update10 Dec 2018, 15:54
Reviewer Update
They have been stringing me along regarding this refund for weeks now. Last week I was assured it would be paid by the 7/12/2018. Today no response to queries as it has still not been refunded.
STAY AWAY FROM APPLIANCE HOUSE.CO.ZA
Appliance House's replyOfficial
09 Jan 2019, 20:49
Good day,
Please accept our apologies for the delay in responding. We have now reopened after the holiday period.
We are very distressed by your comments and would be grateful if you can you provide your order number to allow us to investigate.
Our customer service team works to ensure that all clients are contacted and the response rate is 100%. Please accept our apologies if your enquiry has been missed.
Many thanks
Best regards,
Appliance House's reply09 Jan 2019, 20:49
Official
Good day,
Please accept our apologies for the delay in responding. We have now reopened after the holiday period.
We are very distressed by your comments and would be grateful if you can you provide your order number to allow us to investigate.
Our customer service team works to ensure that all clients are contacted and the response rate is 100%. Please accept our apologies if your enquiry has been missed.