KETOULTRADIET dont send you your items. ****

I order 5 bottles Keto Ultra 20/10/2019. Up and till today 01/10/2020. I didnt received any products, It cost me R2050, I email them more than once ,their reply it will take a while for the shipping. They promise me a refund because I demand a full refund, did'nt received it but no full refund been received. BAD COMPANY. DO order from KETOULTRADIET