CN
Carol N

1 reviews | Active since Apr 2017

09 Apr 2019, 11:33

Worse experience ever!!!!!

Worse experience ever!!!!!

I honestly feel like this collection company wants me to be forever indebted to them. Please explain how can you collection commission be at R 664,00 per month, i will never finish paying this account.

Can Bruma please offer me a settlement discount hence i feel like this company is trying to milk me. I want nothing to do with HTN Attorneys. Sean offered to assist but I honestly feel like I have been taken for a ride

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Replies (2)
HTN Attorneys
HTN Attorneys's reply09 Apr 2019, 12:06
Official
 Dear Carol,  Thank you so much for contacting HTN Attorneys. Please find below an explanation on our charges.  Interest rate: 

●        Interest is calculated daily on the balance outstanding & added onto the account monthly. ●        Should there be a second interest charge in a month. Take note that this is not a second charge but a recalculation for the reminder of the month taking the payment made into account. 
Collection Commission:
 

●        Collection Commission is charged at 10% + VAT of the instalment received, subject to a maximum amount of R 1150(Vat Inc.). This is raised on receipt of an instalment (on or more) in redemption of the debt inclusive of instalments made directly to the Client. ●        Outstanding Commission is calculated on the outstanding balance at 10% + VAT, subject to a maximum amount of R 1150(Vat Inc.). 

Should you require any further information, kindly contact us on ***or reply to this email. 

Yours faithfully, 
The HTN Team
HTN Attorneys
HTN Attorneys's reply09 Apr 2019, 12:07
Official
Dear Carol,

Thank you for your feedback.

One of our friendly agents will contact you shortly.
 
Should you require anything else please do not hesitate the contact us on ***or email us at ***  

Kind Regards,
The HTN Team