very bad service

<p>Im very angry with this collection company. The phone me to make arrangements for a debit order wich i gladly do and they get the money. Suddenly they stop and after 3 months they phone again to tell me to setup a new debit order. What happened to the 3 months they were not deducting and the account goes up again. They phone me to tell me there's insufficient funds in my account but they never deducted. I ask to speak to a manager they say they are to busy now... it cannot go on like this.</p>