******** notice

<p>I am highly UPSET with that I experienced tonight. On the 12 May 2016, I requested a settlement letter from HTN attorneys and a lady named Lizzie Legae sent the letter from my account 161599. I promised Lizzie that I would settle the account in the next two days of which I did. I paid the settlement amount. After doing a cash payment, I immediately sent the proof of payment so that my ITC profile can be updated. I even called the following Monday to confirm that they received payment. She confirmed that they received the payment and it will be sent to the correct department to update my profile. To my surprise, I received a sms this week stating this account of which I paid off, will have legal action as I never made payment. I was really confused. I called but no one answered. I received another sms at 7 this evening stating that I haven't paid it. Anger started.boiling inside of me. Minutes later I received a notice stating that I never paid this account. Now I am raged. I made payment on the 13/05/2016 but no one updated anything. All I wish for them was to update as I paid the outstanding amount and I have both the settlement letter, proof of payment and correspondence I had with HTN ATTORNEYS. We are struggling to make.ends meet but when finally make an effort, they do everything possible to make your life</p>