GF
Garrick F

1 reviews | Active since Apr 2017

06 Apr 2017, 12:59

Total and utter harrassment at work

<p>This company has failed to listen to my numerous reqeuests regarding calling me at work, or in work times. The previous call I received from them I was told by the agent that he has my details and address and that I must just wait and see they will make me pay. Today the agent that called my WORK NUMBER (after about 200 requests that they don't) I immediately asked to speak to a manager as he wouldn't even give me his name, and then he wanted to know why I wanted to speak to a manager and refused to transfer me. I had to call them back and ask for a manager, to which I got the usual - they are busy (AM I NOT BUSY TOO!!!!!?????) I wonder if they are aware of the PoPI act, and the fact that I now have grounds to sue the pants off these people... NOW REMOVE ME OFF YOUR DIALING LIST!!!!!!!!!</p>

0
Replies (1)
HTN Attorneys
HTN Attorneys's reply22 Aug 2017, 12:59
Official

Good day

The matter was escalated to management where they tried continuously to get a hold of you as per the time stipulated by yourself however with no success. kindly advise again a suitable time and day that they may contact you so we can finally resolve the matter.

In future should you have any feedback on our service you are most welcome to send the feedback to *** or contact on ***

Kind Regards,

Dolly Mathebula