TM
Trevor M

1 reviews | Active since Jan 2018

29 Jan 2018, 12:55

Shocking service

I am utterly shocked and appalled at the shocking service I've received at the hands of HTN Attorneys. I have been trying for the past few months to come to a payment arrangement with them on a matter they are dealing with, with no success. I have sent numerous e-mails, and made countless phone calls, but have received no help whatsoever. I am a diligent account payer, and need to get the matter resolved ASAP, as my credit profile is negatively affected by the incompetence of your company. Please e-mail me your banking details ASAP so I can make payment. Kindly note that I am not available telephonically, only by e-mail. Your URGENT assistance would be appreciated.

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Replies (1)
HTN Attorneys
HTN Attorneys's reply08 Feb 2018, 16:52
Official

Good day Trevor

As per your Hello Peter we received on the 29/01/2018.

Please be advised that on two occasions emails were sent to you on the 30/01/2018 and on the 03/02/2018 to advise you of the payment arrangement options as requested. We then followed up with an email on the 07/02/2018 and received no feedback or reply. Please contact us urgently on ***or email us on *** as we really want to assist you further.

Kindly note that we are finalising and closing your complaint as we are not getting feedback from you.

Kind Regards,

Joyce Nthebe

Best regards,