1 reviews | Active since Nov 2016

09 Jun 2017, 12:37

Settlement discount

<p>I had a conversation on the 14th of May 2017 with Amanda from HTN attorneys,she asked me when i will be paying my account i said i dont know,she sid i qualified for a discount of 30%,i eventually paid the settlement but now they are saying that its not a settlement as i had no authorization from anyone to settle the ccount,my point is i paid in the month of May the settlement amount,whethere or not i tiold them,they should be able to allocate the amount as settlement and stop calling me. </p>

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Replies (1)
HTN Attorneys
HTN Attorneys's reply09 Jun 2017, 13:59
Official

Good day Melita

Thank you for bringing this to our attention.

As per our telephonic conversation ,please note that the matter has been received and forwarded to the collections department for further assistance.feedback feed will be provided once actioned.

In future should you have any feedback on our service you are most welcome to send the feedback to ***

Kind Regards,

Dolly Mathebula

Consumer Care consultant