Service not efficient

<p>I had an account with account with Wonga and unfortunately for me it with these attorneys. I called on Wednesday asking for settlement letter to settle account.</p> <p>i settled it this morning and now they don't wanna give me a letter saying the account is paid up.</p> <p>i had account with African bank paid it up got my letter that same day.</p> <p>what irritates me the most is that I'm calling being put through to different departments, was told I can get letter after paying but they never stipulated I will have to wait.</p> <p> </p> <p>when you are handed over they don't mind calling you 3 times a day.</p> <p>im really frustrated.</p>