GN
Gugu N

1 reviews | Active since Nov 2016

07 Nov 2016, 09:33

****MED OUT OF A REFUND BY HTN ATTORNEYS

<p>Case number ********** ,ticket ********** </p> <p>i was overcharged by HTN attorneys on the 30 October ,to this date i am still waiting to be refunded.26 days later i still have not been refunded.on the 2nd November correspondence recived from HTN WAS THAT a deposit had been made and will reflect after 24hours. To my suprise the 24hours passed ,still no deposit reflecting in my account. i further enquired that if the deposit was not a lie,surely they should be able to produce proof of this deposit, I AM NOW realising that HTN has ****med me out of a refund after they overcharged me they have no intentions of refunding me . it make a person wonder what kind of a company is this , you overcharge your clients,you lie to your client , you policies for Refund is purely based on a lie.Surely this debt collection company should have an association which can hold them accountable .</p>

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Replies (1)
HTN Attorneys
HTN Attorneys's reply08 Nov 2016, 08:43
Official

Good day Gugu

Thank you for bringing this to our attention.

As per our telephonic conversation, the refund was only approved on the 01-11-2016 and paid out on the 07-11-2016 and should be reflecting on your bank account already

In future should you have any feedback on our service you are most welcome to send the feedback to ***

Kind Regards

Dolly Mathebula