Rude consultant

I received a missed call fro HTN so I phoned back and a lady by the name of Nthabiseng answered, wow what a waist of a computer and desk, I have never been so disrespected in my life.<br> I informed her that I settled my Home Choice account and u just want to figure out what's wrong her response to me was really disturbing. <br> She asked if I don't owe HOME Choice than why am I phoning, I tried to explain I got miss call she than just brushed me aside telling me to phone home choice and stop bothering her.<br> Hopefully someone will do something about this, cause even if I'd owe there is ways to speak to customers, just because she never had financial problems or difficulties doesn't mean that's all of us.<br> And just for the record that a a count was settled 6 months plus ago.<br> ****ed off...