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Binita B

1 reviews | Active since Feb 2016

03 Nov 2017, 13:29

Ridiculous assistance & Terrible communication

HTN attorneys are contacting me a month after I have settled my account. They continue to harrass me and tell me I know owe them. After i have settled my account. The account holder confirms I have settled this and shows nothing on my account dashboard.

They send me a ridiculous balance sheet - that does not even have the right amounts I have settled. I have a settlement letter from the account holder. And they still continue to continue to contact me! They cannot even provide a reasoning for why they did not contact me as soon as the amount was settled to say that I was infact still owing. I will not settle this! This is taking advantage.

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Replies (1)
HTN Attorneys
HTN Attorneys's reply06 Nov 2017, 15:53
Official

Good Binita

Thank you for contacting us

Please be advised that we have tried contacting you on the number provided with no answer, kindly advised on the convenient time to call you so we can assist you.

Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information or visit our website for interesting information on our company at www.htnattorneys.co.za

Kind Regards,

Dolly Mathebula