MK
Matthew K
1 reviews | Active since Jul 2015
23 Nov 2015, 13:07
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I would like to lodge a complaint against HTN attorneys.I requested a settlement letter and asked if a discount was available to settle and I was told NO because my account is less that R4000.I've never encountered this by any other institution before.I settled my account on 17/11/15 &
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HTN Attorneys's replyOfficial
23 Nov 2015, 17:26Hello MatthewK27,
Thank you for bringing this to our attention.
Your complaint has now been resolved and a paid up letter has been sent to you.We apologise for any inconvienience caused and assure you this is not the level of servise we strive to give.
Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information.
Regards
Linda Radu
HTN - Customer Care Supervisor
Thank you for bringing this to our attention.
Your complaint has now been resolved and a paid up letter has been sent to you.We apologise for any inconvienience caused and assure you this is not the level of servise we strive to give.
Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information.
Regards
Linda Radu
HTN - Customer Care Supervisor
Best regards,
HTN Attorneys's reply23 Nov 2015, 17:26
Official
Hello MatthewK27,
Thank you for bringing this to our attention.
Your complaint has now been resolved and a paid up letter has been sent to you.We apologise for any inconvienience caused and assure you this is not the level of servise we strive to give.
Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information.
Regards
Linda Radu
HTN - Customer Care Supervisor
Thank you for bringing this to our attention.
Your complaint has now been resolved and a paid up letter has been sent to you.We apologise for any inconvienience caused and assure you this is not the level of servise we strive to give.
Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information.
Regards
Linda Radu
HTN - Customer Care Supervisor
Best regards,