MK
Manuella K
1 reviews | Active since Jan 2019
09 Nov 2021, 08:34
REFUND!!
I have fully paid my outstanding account on the 20th October. On the 25th October, a debit still went off my account for R500. I have been requesting my refund since the 26th, and I am being asked for a bank statement, yet you acknowledged my account was incorrectly debited. I am away on business. Why is it now my problem to solve your problem. You have my banking details. You can see you incorrectly debited my account. Can I please have my refund. I'm tired of the poor service experience from your customer service agents. I cant even get through to your finance or refund department.
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HTN Attorneys's replyOfficial
13 Dec 2021, 12:39Good day Leonora Thank you so much for contacting HTN Attorneys. Your request has been forwarded to the relevant Department. You will receive feedback in due time. We trust that you find this in order. Yours faithfully, HTN Team
HTN Attorneys's reply13 Dec 2021, 12:39
Official
Good day Leonora Thank you so much for contacting HTN Attorneys. Your request has been forwarded to the relevant Department. You will receive feedback in due time. We trust that you find this in order. Yours faithfully, HTN Team