poor service

Have been in contact with HTN attorneys to have my name removed from their system. I call the contact centre every month for feedback but i am not receiving any joy. Last week i called again to follow up and spoke to Sabelo Mthembu who then transferred me to Sphamandla (Supervisor) who said to me i am not the only customer that needs to be removed and these things take time, and this matter has been escalated to Caroline Masinda in July. I may not be the only customer, but this does not sit well with me as it is having a negative impact on my credit profile.