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godfrey.hlongwane godfrey.hlongwane

1 reviews | Active since Oct 2016

17 Jan 2020, 09:40

Paid Up Letter Delay

When it comes to collections, all systems are efficient. You miss a payment HTN will be on the phone with you first thing the next morning. Now that I have settled the account I am battling with a paid up letter.

#137965 Paid Up Letter - Being Processed since 2 days 20 hours

How long does it take to get a letter?

0
Replies (1)
HTN Attorneys
HTN Attorneys's reply24 Aug 2020, 13:24
Official
Good day Mr Hlongwane
 
RE: Bruma Finance : ***
 
Thank you for bringing this to our attention and we apologise for the delayed responce

Your complaint has now been resolved and a paid up letter has been sent to you.We apologise for any inconvienience caused and assure you this is not the level of servise we strive to give.

Kindly contact our Customer Care Team on *** or email us on *** only should you require any further information.


We trust that you find this in order.
 
Yours faithfully,
Dolly Mathebula