AB
Anneline B

1 reviews | Active since Jun 2016

13 Nov 2020, 09:58

Not helping me

I have being harassed by HTN to pay overdue account over a week after paying it. I have sent through proof of payment and call the company twice yet I still get responses to pay my account????

0
Replies (3)
HTN Attorneys
HTN Attorneys's reply13 Nov 2020, 10:38
Official
Hello Anneline

Thank you for bringing this to our attention.

Your complaint has been received and matter referred to our Finance Department to pay over funds to Wonga and close account on our side. We apologise for any inconvenience caused and assure you this is not the level of service we strive to give.

Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information.

Regards
Dolly Mathebula

AB
Anneline B's update14 Nov 2020, 12:22
Reviewer Update
I am still getting calls today! When will this stop
AB
Anneline B's update14 Nov 2020, 12:22
Reviewer Update
You have not helped me or closed my account