FA
Florina A

1 reviews | Active since Nov 2018

25 Feb 2019, 14:31

No response to request for debit order to be set up

I've been trying to get HTN to send me a debit order authorization form for months. Multiple attempts and emails have been sent to them. Even to a manager called Shawn S. I've emailed their collections department, the accounts, customer service and yet i keep getting the same letter of demand notices. As per all my written correspondence, I want to pay and I want to do it via debit order but for some reason, no one bothers to respond or send me the form to complete for my debit order to be set up.

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Replies (2)
HTN Attorneys
HTN Attorneys's reply25 Feb 2019, 14:53
Official
 Good day Florina
Thank you so much for contacting HTN Attorneys. Kindly provide us with your ID Number or Loan / Account Number to enable us to access your account and assist with your frustrations. Remember to send the message as a private message to protect your personal information.  Kindly contact us on ***or *** should you require any further information. We trust that you find this in order. 
The HTN Team
HTN Attorneys
HTN Attorneys's reply28 Feb 2019, 15:38
Official
 Good day Florina
Thank you so much for contacting HTN Attorneys.  
The debit order form was sent to the email address provided Kindly contact us on ***or *** should you require any further information. We trust that you find this in order. 
The HTN Team