TM
Tshepiso M

1 reviews | Active since Mar 2017

29 Mar 2017, 16:21

mistreated customer

<p>after so many calls i received day after day.and i had always explained that i went to the police station to get an avidavit that my account was ****** by my sister i was forced to pay the amount on the arckermans account.i finally paid the whole amount in full,then i continued to get sms's and emails saying i should deposit the amount in their account.and i called twice and the call was hung up then i emailed twice which i still have the emails to prove that and still to this day i am waiting for the paid up letter and i still have not received it.and i was given an amount that was incorrect its only later i was given the correct amount after i paid more more in their account.then they tell me to call iagain and request a letter for thr reversals and i was told it will take a while.and they debited my account in december and January without confirming with me and and bamk charges occured on my account and i must say what a bad service i have received from htc attorneys disgusting service it has been,hope this message improves the service you give to the customers...</p>

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Replies (1)
HTN Attorneys
HTN Attorneys's reply30 Mar 2017, 10:20
Official

Good day

Thank you for bringing this to our attention.

we have tried calling with no answer, your paid up letter has been emailed to you and kindly note that with regards to your ITC update you need to that the letter to your credit provider and ask them to send a request to all relevant credit bureaus.

We apologise for any inconvenience caused.

Kind Regards,

Dolly Mathebula