1 reviews | Active since Mar 2016
*********** STAFF
<p>was involved in a dispute with one of HTN'S consultant, where I have requested a repayment plan from her. Nonetheless while I waited for Charity to send me the repayment plan which was with management for more that 6 months for approval , they continued to deduct R400, until I decided to stop the payment until I received the plan.</p> <p>In March I instructed Charity and Thembi to resume and run the debit as I was happy with the repayment plan. Up to date they still havent actioned my request, instead I get SMS reminders every day from thes attorneys to pay my account and avoid legal actions. Which you guys are over doing. Please resolve this AS SOON AS POSSIBLE </p>
Thank you for bringing this to our attention.
Your query has now been resolved and a statement has been sent to you. We apologise for any inconvenience caused. We assure you this is not the level of service we strive to give.
Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information or visit our website for interesting information on our company at www.htnattorneys.co.za
Regards
Dawood Sallie
Customer Care Team leader
Thank you for bringing this to our attention.
Your query has now been resolved and a statement has been sent to you. We apologise for any inconvenience caused. We assure you this is not the level of service we strive to give.
Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information or visit our website for interesting information on our company at www.htnattorneys.co.za
Regards
Dawood Sallie
Customer Care Team leader
