MvdM
Marina van der Merwe

1 reviews | Active since Jun 2019

03 Feb 2021, 10:29

HTN Attorney's Complaint

Good Day

HTN Attorneys is handling a matter on behalf of Bruma Finance. I have been paying each month my premium as arrange with HTN (via arranged debicheck) For the last few years I haven't miss my monthly installments.

However :

1. Each month I receive sms'e and phone calls that I am behind 2. I have queried and emailed HTN numerous times and to date they haven't resolved the issue. 3. Also each year in November they deduct Double settlement without prior arrangements with me.

Does anyone know the Ombudman's details who I can forward my complaint to with supporting documentation?

0
Replies (1)
HTN Attorneys
HTN Attorneys's reply03 Feb 2021, 11:38
Official
Hello Appelgryn Thank you for bringing this to our attention. Your query has been received and matter referred to the relevant Department for further assistance . You will receive feedback in due time.  We trust that you find this in order.  Yours faithfully, 
HTN Team