EC
Elzaan C

1 reviews | Active since Oct 2013

04 Oct 2022, 03:41

Fed up !!!

I asked if the 50% discount during your birthday month is still valid and all of a sudden it wasn't. Asked for settlement letter - I'm still waiting. They obviously don't want me to pay up the account.

0
Replies (5)
HTN Attorneys
HTN Attorneys's reply04 Oct 2022, 08:56
Official
“Good day Elzaan

 

Thank you so much for contacting HTN Attorneys.

 

Your request has been forwarded to the relevant Department. You will receive feedback in due time. 

 

We trust that you find this in order. 

 

Yours faithfully, 

HTN Team
EC
Elzaan C's update04 Oct 2022, 09:02
Reviewer Update
Hi, I sent an email this morning giving until 11am to receive the requested documents.
Failure to meet the deadline will result in me paying the funds directly to the relevant creditor.

I trust that you find this in order.
HTN Attorneys
HTN Attorneys's reply04 Oct 2022, 09:05
Official
Hi Elzaan,

Please be advised that Settlement letters were sent out to you yesterday morning after you had called in.
Kindly confirm receipt.

Regards
EC
Elzaan C's update04 Oct 2022, 09:12
Reviewer Update
It came through exactly 2 minutes ago. You guys need to have your server checked out - there's something seriously wrong with it if it takes 25 hours for your mails to be sent. Unless you are lying to me, which I think is the more obvious scenario
HTN Attorneys
HTN Attorneys's reply04 Oct 2022, 12:01
Official
“Good day Elzaan

 

This is to confirm that your complaint has been resolved and closed. 

We thank you for your patience.

 

Regards

 

HTN Customer Care Team