LB
Lourens B
1 reviews | Active since Aug 2022
14 Sept 2022, 13:59
Empty promises everyday
So if been calling every day and every day they say they will sent me a paid up letter with the right account number and ref number of the wonga account. I paid every ting in full at nimble and my debt counselor said that the paid up letter from nimble was not the HTN number (also a struggle to get a paid up letter from them) now I need the paid up letter from HTN with the correct account and ref number and its promises that it would be sent now I'm still waiting I hate to post on hello Peter but sometimes you don't have a choice anymore service is poor and reading some of the other comments seeing that I'm not the only one struggling with this it makes it even worse
Can I please get my paid up letter I want my name off debt review it's only you guys I'm waiting on
Helpful (0)
Replies (7)0
Replies (7)
HTN Attorneys's replyOfficial
15 Sept 2022, 08:21Good day Lourens
Thank you so much for contacting HTN Attorneys.
Your request has been forwarded to the relevant Department. You will receive feedback in due time.
We trust that you find this in order.
Yours faithfully,
HTN Team
Thank you so much for contacting HTN Attorneys.
Your request has been forwarded to the relevant Department. You will receive feedback in due time.
We trust that you find this in order.
Yours faithfully,
HTN Team
HTN Attorneys's reply15 Sept 2022, 08:21
Official
Good day Lourens
Thank you so much for contacting HTN Attorneys.
Your request has been forwarded to the relevant Department. You will receive feedback in due time.
We trust that you find this in order.
Yours faithfully,
HTN Team
Thank you so much for contacting HTN Attorneys.
Your request has been forwarded to the relevant Department. You will receive feedback in due time.
We trust that you find this in order.
Yours faithfully,
HTN Team
LB
Lourens B's updateReviewer Update
15 Sept 2022, 11:49Half a day is gone all ready and not a single phone call or email has been sent to me yet is this how bad your service really is how far do you still want me to go before I can be helped
LB
Lourens B's update15 Sept 2022, 11:49
Reviewer Update
Half a day is gone all ready and not a single phone call or email has been sent to me yet is this how bad your service really is how far do you still want me to go before I can be helped
HTN Attorneys's replyOfficial
15 Sept 2022, 13:03Good day Lourens
We just wanted you to know that we are still working on resolving your query.
It is taking a bit longer to investigate the matter, but rest assured we are working on it to provide you with the best possible resolution.
Regards
HTN Customer Care Team
We just wanted you to know that we are still working on resolving your query.
It is taking a bit longer to investigate the matter, but rest assured we are working on it to provide you with the best possible resolution.
Regards
HTN Customer Care Team
HTN Attorneys's reply15 Sept 2022, 13:03
Official
Good day Lourens
We just wanted you to know that we are still working on resolving your query.
It is taking a bit longer to investigate the matter, but rest assured we are working on it to provide you with the best possible resolution.
Regards
HTN Customer Care Team
We just wanted you to know that we are still working on resolving your query.
It is taking a bit longer to investigate the matter, but rest assured we are working on it to provide you with the best possible resolution.
Regards
HTN Customer Care Team
LB
Lourens B's updateReviewer Update
26 Sept 2022, 13:57It's been 10 days and still not a word from you guys this is real poor
LB
Lourens B's update26 Sept 2022, 13:57
Reviewer Update
It's been 10 days and still not a word from you guys this is real poor
HTN Attorneys's replyOfficial
26 Sept 2022, 14:15Good day Lourens,
Please be advised that e-mail was sent to your personal email address last week.
Kindly check your emails.
Regards
Please be advised that e-mail was sent to your personal email address last week.
Kindly check your emails.
Regards
HTN Attorneys's reply26 Sept 2022, 14:15
Official
Good day Lourens,
Please be advised that e-mail was sent to your personal email address last week.
Kindly check your emails.
Regards
Please be advised that e-mail was sent to your personal email address last week.
Kindly check your emails.
Regards
LB
Lourens B's updateReviewer Update
26 Sept 2022, 14:29The one saying nothing can be done best of all is when I trying to call wonga them self the number on the website I call you guys and you guys don't wanna help at all so where do I go from here or must I also take this matter on with the NPA like I'm doing with the debt advisors at this point I need this matter solved
LB
Lourens B's update26 Sept 2022, 14:29
Reviewer Update
The one saying nothing can be done best of all is when I trying to call wonga them self the number on the website I call you guys and you guys don't wanna help at all so where do I go from here or must I also take this matter on with the NPA like I'm doing with the debt advisors at this point I need this matter solved
HTN Attorneys's replyOfficial
26 Sept 2022, 14:42Please be advised that we shat escalate again in order for the service provider to be in contact with you directly.
We apologies for the inconvenience caused.
Regards
We apologies for the inconvenience caused.
Regards
HTN Attorneys's reply26 Sept 2022, 14:42
Official
Please be advised that we shat escalate again in order for the service provider to be in contact with you directly.
We apologies for the inconvenience caused.
Regards
We apologies for the inconvenience caused.
Regards