DISGUSTING SERVICE

I am frustrated with the service I have gotten from HTN Attorneys. My account was handed over to HTN attorneys I made payment on the 31st of May , another payment on The 8th of June I battled to get the balance on my account from HTN because they supposedly only collect arrears I called wonga and they told me they cannot give me any balances because the account is currently with HTN attorneys after atleast 10 calls with HTN I finally got the balance and made payment of the balance on the 10th of June I was promised by HTN that they would escalate and allocate my payments by Friday and I would receive a paid up letter from Wonga by Friday. I have been taken back and forth by HTN with time frames. My account has been "escalated " since last week Tuesday. Your collections supervisor Khanyisani Tontsi who promised to email me on Friday by 13h00 confirming that all my payments have been allocated on the Wonga portal, I called the office at 15h00 and i was told he is in a meeting, I called at 16H00 I was told he has left for the day. I called yesterday and I was told Khanyisani is in a meeting and a message was left for him give me a call back. To date I still have not received any communication from Khanyisani instead I called wonga and only got confirmation that my payments have still not been received!!!

I JUST NEEDED TO CLEAR AN ACCOUNT AND IT TAKES A GOOD WEEEEK?????????????????