Between HTN and Wonga
Good day
I had a wonga account which was handed over to you. The silly thing is when I enquire about it none of you are able to locate the account information and send me payment details. This account still reflects on my credit profile and I need to make arrangements to sort this mess.
A consultant on your company told me today that the account is closed but they cannot send me a letter/statement of account? I mean *** am I supposed to do now?
Wonga will soon give you a call because they say the account is still open, may the 2 companies please communicate clearly like you did the first you gave each other this account and bring me something solid.
If it was closed why the hell is it still on my profile? It is a old account.
Helpful (0)
Replies (2)0
Replies (2)
HTN Attorneys's replyOfficial
19 Feb 2019, 15:28Good day Godfrey
Thank you for your feedback. One of our friendly agents will contact you shortly. In the
Should you require anything else please do not hesitate the contact us on ***or email us at ***
Kind Regards,
The HTN Team
Thank you for your feedback. One of our friendly agents will contact you shortly. In the
Should you require anything else please do not hesitate the contact us on ***or email us at ***
Kind Regards,
The HTN Team
HTN Attorneys's reply19 Feb 2019, 15:28
Official
Good day Godfrey
Thank you for your feedback. One of our friendly agents will contact you shortly. In the
Should you require anything else please do not hesitate the contact us on ***or email us at ***
Kind Regards,
The HTN Team
Thank you for your feedback. One of our friendly agents will contact you shortly. In the
Should you require anything else please do not hesitate the contact us on ***or email us at ***
Kind Regards,
The HTN Team
's updateReviewer Update
20 Feb 2019, 13:36I did get a phone call and was promised that HTN will get to the bottom of this, appreciated. I would also like to know the root cause of the confusion after all has been cleared and who is to blame. When as clients we do not pay we are in the RED, your companies must also be in the red when they do not enable customers to pay and someone must take the blame. I would also like a full statement of that account.
's update20 Feb 2019, 13:36
Reviewer Update
I did get a phone call and was promised that HTN will get to the bottom of this, appreciated. I would also like to know the root cause of the confusion after all has been cleared and who is to blame. When as clients we do not pay we are in the RED, your companies must also be in the red when they do not enable customers to pay and someone must take the blame. I would also like a full statement of that account.