CN
Carol N
1 reviews | Active since Apr 2017
22 Jan 2019, 10:51
Bad Service
I have been paying for my account and its literally at a standstill. Dolly is an arrogant call center agent, she was of no assistance. I tried explaining to her that I want to make two payments and settle this account but she couldn't help me out.
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Replies (2)0
Replies (2)
HTN Attorneys's replyOfficial
23 Jan 2019, 11:34 Dear Carol,
Thank you so much for contacting HTN Attorneys.We apologise for the frustration you are experiencing. Please find below an explanation on our charges. Interest rate:
● Interest is calculated daily on the balance outstanding & added onto the account monthly. ● The interest rate is 10.25 % per annum. ● Should there be a second interest charge in a month. Take note that this is not a second charge but a recalculation for the reminder of the month taking the payment made into account.
Collection Commission:
● Collection Commission is charged at 10% + VAT of the instalment received, subject to a maximum amount of R 1150(Vat Inc.). This is raised on receipt of an instalment (on or more) in redemption of the debt inclusive of instalments made directly to the Client. ● Outstanding Commission is calculated on the outstanding balance at 10% + VAT, subject to a maximum amount of R 1150(Vat Inc.). Should you require any further information, kindly contact us on ***or reply to this email.
One of our friendly consultants will contact you shortly.
Yours faithfully, The HTN Team
Thank you so much for contacting HTN Attorneys.We apologise for the frustration you are experiencing. Please find below an explanation on our charges. Interest rate:
● Interest is calculated daily on the balance outstanding & added onto the account monthly. ● The interest rate is 10.25 % per annum. ● Should there be a second interest charge in a month. Take note that this is not a second charge but a recalculation for the reminder of the month taking the payment made into account.
Collection Commission:
● Collection Commission is charged at 10% + VAT of the instalment received, subject to a maximum amount of R 1150(Vat Inc.). This is raised on receipt of an instalment (on or more) in redemption of the debt inclusive of instalments made directly to the Client. ● Outstanding Commission is calculated on the outstanding balance at 10% + VAT, subject to a maximum amount of R 1150(Vat Inc.). Should you require any further information, kindly contact us on ***or reply to this email.
One of our friendly consultants will contact you shortly.
Yours faithfully, The HTN Team
HTN Attorneys's reply23 Jan 2019, 11:34
Official
Dear Carol,
Thank you so much for contacting HTN Attorneys.We apologise for the frustration you are experiencing. Please find below an explanation on our charges. Interest rate:
● Interest is calculated daily on the balance outstanding & added onto the account monthly. ● The interest rate is 10.25 % per annum. ● Should there be a second interest charge in a month. Take note that this is not a second charge but a recalculation for the reminder of the month taking the payment made into account.
Collection Commission:
● Collection Commission is charged at 10% + VAT of the instalment received, subject to a maximum amount of R 1150(Vat Inc.). This is raised on receipt of an instalment (on or more) in redemption of the debt inclusive of instalments made directly to the Client. ● Outstanding Commission is calculated on the outstanding balance at 10% + VAT, subject to a maximum amount of R 1150(Vat Inc.). Should you require any further information, kindly contact us on ***or reply to this email.
One of our friendly consultants will contact you shortly.
Yours faithfully, The HTN Team
Thank you so much for contacting HTN Attorneys.We apologise for the frustration you are experiencing. Please find below an explanation on our charges. Interest rate:
● Interest is calculated daily on the balance outstanding & added onto the account monthly. ● The interest rate is 10.25 % per annum. ● Should there be a second interest charge in a month. Take note that this is not a second charge but a recalculation for the reminder of the month taking the payment made into account.
Collection Commission:
● Collection Commission is charged at 10% + VAT of the instalment received, subject to a maximum amount of R 1150(Vat Inc.). This is raised on receipt of an instalment (on or more) in redemption of the debt inclusive of instalments made directly to the Client. ● Outstanding Commission is calculated on the outstanding balance at 10% + VAT, subject to a maximum amount of R 1150(Vat Inc.). Should you require any further information, kindly contact us on ***or reply to this email.
One of our friendly consultants will contact you shortly.
Yours faithfully, The HTN Team
HTN Attorneys's replyOfficial
23 Jan 2019, 11:52 Dear Zandile,
We have attempted to contact you with no success regarding your concerns. Urgently contact us on ***or *** to make payment arrangements. It is crucial that a valid payment arrangement is made on your account as soon as possible, not only to avoid fees and additional interest, but also to avoid legal proceedings. BUREAU LISTING NOTICE ITO SECTION 72 OF THE NCA: Should you continue to remain in default, you need to know that your payment history could be submitted to the credit bureaus within 20 (twenty) days from date hereof. As a result, adverse payment information could reflect on your credit profile, which could affect your credit score and your ability to obtain credit. All Credit Providers do credit checks. Paying your debt on time may improve your credit rating. Yours faithfully,
The HTN Team
We have attempted to contact you with no success regarding your concerns. Urgently contact us on ***or *** to make payment arrangements. It is crucial that a valid payment arrangement is made on your account as soon as possible, not only to avoid fees and additional interest, but also to avoid legal proceedings. BUREAU LISTING NOTICE ITO SECTION 72 OF THE NCA: Should you continue to remain in default, you need to know that your payment history could be submitted to the credit bureaus within 20 (twenty) days from date hereof. As a result, adverse payment information could reflect on your credit profile, which could affect your credit score and your ability to obtain credit. All Credit Providers do credit checks. Paying your debt on time may improve your credit rating. Yours faithfully,
The HTN Team
HTN Attorneys's reply23 Jan 2019, 11:52
Official
Dear Zandile,
We have attempted to contact you with no success regarding your concerns. Urgently contact us on ***or *** to make payment arrangements. It is crucial that a valid payment arrangement is made on your account as soon as possible, not only to avoid fees and additional interest, but also to avoid legal proceedings. BUREAU LISTING NOTICE ITO SECTION 72 OF THE NCA: Should you continue to remain in default, you need to know that your payment history could be submitted to the credit bureaus within 20 (twenty) days from date hereof. As a result, adverse payment information could reflect on your credit profile, which could affect your credit score and your ability to obtain credit. All Credit Providers do credit checks. Paying your debt on time may improve your credit rating. Yours faithfully,
The HTN Team
We have attempted to contact you with no success regarding your concerns. Urgently contact us on ***or *** to make payment arrangements. It is crucial that a valid payment arrangement is made on your account as soon as possible, not only to avoid fees and additional interest, but also to avoid legal proceedings. BUREAU LISTING NOTICE ITO SECTION 72 OF THE NCA: Should you continue to remain in default, you need to know that your payment history could be submitted to the credit bureaus within 20 (twenty) days from date hereof. As a result, adverse payment information could reflect on your credit profile, which could affect your credit score and your ability to obtain credit. All Credit Providers do credit checks. Paying your debt on time may improve your credit rating. Yours faithfully,
The HTN Team