MV
Marius V

1 reviews | Active since Jun 2013

24 Mar 2018, 08:44

BAD SERVICE

I phoned today, 24 March 2018 HTN Attorneys. I spoke to Lerratto. I made an offer on my account of Bruma Finance and she did not accept it. She informed me that the amount outstanding is R 6,123.18 and I can get a 20% discount. I insisted that I speak to her manager or team leader and she advised me that her team leader Shaun Schussler did not want to speak to me, after a struggle I get to spoke to him and he advised me that the amount is R 6,094.00. Apparently there systems are down and he can not give me an discounted amount. I made a offer of R4,000.00 to him and he said he will come back to me in this regard. I want an e-mail on Monday, 26 March 2018 by no later than 09:00 stating that they either accept my offer or declined it and provide me with an new amount.

I am fed up with people and companies doing what they like and speak to you like they want. And then you must just be happy with that.

Sorry.

If I do not receive an e-mail and a telephone call by 09:00 on the 26 March 2018 I will take this further and you will read about this in all the local newspapers.

0
Replies (3)
HTN Attorneys
HTN Attorneys's reply26 Mar 2018, 09:47
Official

Good day Marius

Thank you for contacting us.

As per your request from Hello Peter on the 24/03/2018, you offered that you are willing to pay an amount of R4000 as a settlement.

An email was sent to you with an attached settlement letter offering you our maximum discount and of the payment of R 3 930.20, please note that this is the maximum and final offer valid till 31/03/2018.

Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information or visit our website for interesting information on our company at www.htnattorneys.co.za

Kind Regards,

Joyce Nthebe

Best regards,

HTN Attorneys
HTN Attorneys's reply26 Mar 2018, 09:47
Official

Good day Marius

Thank you for contacting us.

As per your request from Hello Peter on the 24/03/2018, you offered that you are willing to pay an amount of R4000 as a settlement.

An email was sent to you with an attached settlement letter offering you our maximum discount and of the payment of R 3 930.20, please note that this is the maximum and final offer valid till 31/03/2018.

Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information or visit our website for interesting information on our company at www.htnattorneys.co.za

Kind Regards,

Joyce Nthebe

Best regards,

HTN Attorneys
HTN Attorneys's reply26 Mar 2018, 09:47
Official

Good day Marius

Thank you for contacting us.

As per your request from Hello Peter on the 24/03/2018, you offered that you are willing to pay an amount of R4000 as a settlement.

An email was sent to you with an attached settlement letter offering you our maximum discount and of the payment of R 3 930.20, please note that this is the maximum and final offer valid till 31/03/2018.

Kindly contact our Customer Care Team on ***or email us on *** only should you require any further information or visit our website for interesting information on our company at www.htnattorneys.co.za

Kind Regards,

Joyce Nthebe

Best regards,